Shipping policy
Shipping Conditions
Casehubco Shipping Conditions
1. Processing Time
Orders are processed and shipped within 1–3 business days after payment is confirmed. Processing times may be extended during busy holiday and peak seasons.
2. Shipping Method
We offer standard shipping for all orders. Shipping fees are calculated based on your delivery address and total order weight.
3. Delivery Time
Estimated delivery times vary by destination, calculated from the date your package ships out.
4. International Shipping
We ship worldwide. Standard international delivery takes 6–12 business days. Actual transit times may vary due to local customs processing and regional logistics.
5. Shipment Tracking
After your order ships, you will receive a shipping confirmation email with a valid tracking number to monitor your delivery. Tracking may not be available for certain remote countries; we will provide official shipping proof upon request.
6. Delayed or Lost Orders
If your order is delayed or missing, please reach out to us at: lcw@casehubco.com. Our team will assist you with investigation and resolution.
7. Taxes & Duties
The buyer is fully responsible for all import taxes, duties, and customs fees for international orders. All listed product prices exclude sales tax and VAT. Please review our Terms and Conditions for full details.
8. Address Information
Please double-check your shipping address at checkout. We are not liable for delivery delays, failed deliveries, or returned packages caused by incorrect or incomplete addresses.
9. Returns & Exchanges
All return and exchange details are listed in our official Return Policy.
10. Customer Service
For questions or additional support, contact our team at: lcw@casehubco.com. Additional details are available in our Terms of Service.
By clicking “Proceed to Payment”, you agree to our shipping terms and conditions.